AI Employee

An AI Voice Agent answers the phone. A TopVoip AI Employee does more — it works across calls,
texts, and follow-ups the way a dedicated team member would, handling multi-step tasks
end-to-end instead of a single interaction at a time.

Key Features

• • Cross-Channel Follow-Up — Picks up a conversation across voice and SMS without losing
    context.
  • Appointment & Reminder Handling — Schedules, confirms, and follows up on appointments
    automatically.
  • Missed Call Recovery — Automatically texts or calls back leads and customers who couldn’t
    be reached the first time.
  • Task Handoff — Escalates anything outside its scope to the right person, with full context
    attached.
  • Activity Logging — Every action taken is logged for review, just like a human employee’s
    work would be.
  • Works Around the Clock — Follows up on leads and tasks outside normal business hours.

Why Businesses Choose TopVoip AI Employee

1. 1. Nothing falls through the cracks — leads and follow-ups get handled even when staff can’t
      get to them right away.
   2. Consistent process, every time — the same steps are followed for every call or lead.
   3. Frees your team for higher-value work — repetitive follow-up tasks are handled
      automatically.
   4. Scales without hiring — handle more leads and customers without growing the front-office
      headcount.

How It Works

• • Map the workflow — We define the specific tasks the AI Employee will own — follow-ups,
    reminders, lead recovery, and so on.
  • Connect the channels — Voice and SMS are linked so the AI Employee can work across both.
  • Launch & monitor — The AI Employee goes live, with activity logs available for ongoing
    review.

Add a Team Member That Never Clocks Out

See how an AI Employee can take routine follow-up work off your team’s plate.

Hire Your AI Employee · info@topvoip.net